Effective Date: April 12, 2026 — Sonz of Thunder Services LLC ("SOTSVC," "we," "us," or "our")
We collect information you provide directly, including:
We also collect automatically:
SMS messaging is optional and is never required to request a quote or receive service. You opt in only by checking the SMS consent box on our contact, quote, or scheduling forms, or by leaving a voicemail at our business line. Providing your phone number for a quote does not by itself enroll you in text messages.
If you opt in, you may receive messages from Sonz of Thunder Services including appointment confirmations, service quotes, missed-call follow-ups, scheduling reminders, and post-service review requests. Message frequency varies. Message and data rates may apply.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
To opt out, Reply STOP to any message at any time. For help, reply HELP, email privacy@sotsvc.com, or call us. After opting out, you will receive one final confirmation message. We use Twilio to deliver SMS messages; your number and message content are sent to Twilio solely for delivery.
We do not sell your personal information to third parties.
We share data with service providers solely to operate our business:
These providers are contractually obligated to protect your data and use it only as directed by us.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are typically retained for 3 years after your last service. You may request deletion of your data at any time (see Section 7).
We implement industry-standard security measures to protect your data, including encrypted transmission (TLS/HTTPS) and access controls. No system is 100% secure; if you believe your data has been compromised, contact us immediately.
Depending on your location, you may have the right to:
To exercise any of these rights, email privacy@sotsvc.com. We will respond within 30 days.
California residents (CCPA): We do not sell personal information. You have the right to know, delete, and opt out as described above.
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our services after changes constitutes acceptance.
Sonz of Thunder Services LLC
Orlando, Florida
Email: privacy@sotsvc.com
Website: sotsvc.com